The Pause Principle fiction 25 Featuring a wealth of practice

Featuring a wealth of practice questions and fully descriptive answers

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The Pause Principle fiction 25 Featuring a wealth of practiceBecome a better communicator during awkward, difficult, or tense moments in the workplace In The Pause Principle: How to Keep Your Cool in Tough Situations, renowned corporate communications expert Cynthia Kane reveals her tried and tested SOFTEN practice to better handle awkward, difficult, or tense conversations at work by breaking free of automatic reactions including shutting down, running away, yelling, or getting passive aggressive or defensive.